NORTHFIELD, Ill.– Akshay Patel, MBA, MS, assumed the role of vice president Information Services for the College of American Pathologists (CAP). Mr. Patel joined the CAP in 2001 as a project manager and rose through numerous leadership roles in IS including director of Solutions Delivery, director of Strategy and Sourcing, director of the Project Management Office (PMO), and most recently senior director of Technology Innovation and Portfolio Management.
Mr. Patel is responsible for the full Information Services function, including PMO, organization change management, and technology innovations namely interoperability, artificial intelligence, and machine learning. Mr. Patel is an executive co-sponsor of the Information Technology Leadership Committee (ITLC), a committee tasked with advising the CAP Board on strategic technology decisions and trends.
“I am looking forward to providing leadership to help us further advance our mission and make an impact. I want to build a sustainable IT organization that provides effective, innovative, and secure technology solutions that allow the CAP to deliver business value and drive member and customer loyalty,” explains Mr. Patel. “My priorities will be in improving the member/customer experience across channels, digital innovation, bolstering employee experience and engagement, increasing operational efficiency, and modernizing CAP systems. Our technology investments over the next several years will be critical to our success as we enable our people, simplify work streams, and sustain our growth.”
Prior to joining the CAP, Mr. Patel worked for Deloitte Consulting, Blue Cross Blue Shield of New Hampshire and Systems Plus. He has a BS in Physics, an MS in Computer Applications, and an MBA, with a major in organizational behavior and finance. He is also a certified Project Manager.
About the College of American Pathologists
As the world’s largest organization of board-certified pathologists and leading provider of laboratory accreditation and proficiency testing programs, the College of American Pathologists (CAP) serves patients, pathologists, and the public by fostering and advocating excellence in the practice of pathology and laboratory medicine worldwide. For more information, visit the CAP Newsroom, CAP.org and yourpathologist.org to watch pathologists at work and see the stories of the patients who trust them with their care.
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